Common questions
Before sending your enquiry.
These answers explain how the enquiry and consultation process works.
Do I need to arrange a site inspection?
A site inspection may be recommended for commercial properties, hospitality venues, sporting facilities and larger residential jobs so that the service scope and quote can be prepared accurately.
Can I request cleaning outside normal business hours?
Yes. Cleaning may be arranged before opening, after closing or around venue operations, subject to staff availability and the final service agreement.
Can existing clients report a cleaning issue here?
Existing clients should use the service ticket system so the issue can receive a reference number, status updates and a clear resolution record.
How quickly will someone respond?
CapitalCoCleaning aims to acknowledge general enquiries and service concerns within 24 hours.